The platform may collect the following categories of personal data to operate online services and meet legal obligations:

• Identity and age data such as name, date of birth, and government-issued identification details when required for verification.
• Contact information such as email, phone number, and address.
• Account data such as username, settings, preferences, and communication history.
• Payment and transaction information, including method details, wallet addresses, deposits, withdrawals, and records needed for compliance.
• Technical and device data such as IP address, browser type, language, operating system, and cookies.
• Usage and interaction data such as page views, session information, and in-product activity for service quality and security.
• Risk and compliance information such as KYC documents, sanctions screening results, and fraud indicators.

Why this information is collected:

• To create and service user accounts, verify age and identity, and deliver requested services.
• To process transactions and prevent fraud, money laundering, and misuse.
• To improve websites, features, and customer support through analytics.
• To meet regulatory requirements and respond to lawful requests.

Protection measures applied:

• Encryption in transit and at rest for appropriate records.
• Access controls, logging, and role-based permissions.
• Segregation of environments and secure key management.
• Vendor due diligence, confidentiality obligations, and data processing agreements.
• Staff training, background checks where appropriate, and incident response procedures.

User rights:

• Access to personal data.
• Correction of inaccurate or incomplete records.
• Deletion where permitted by law and retention rules.
• Restriction or objection to certain processing.
• Portability where technically feasible.
• Withdrawal of consent for activities based on consent.

Compliance statement:

The platform aligns its practices with applicable laws of Pakistan, including the Prevention of Electronic Crimes Act 2016 and related rules on security and data handling, and follows recognised international standards such as GDPR principles for transparency, purpose limitation, and data minimisation.

Personal data is processed for lawful, fair, and transparent purposes:

• Account servicing: registration, login, settings, and customer support.
• Transactions: deposits, withdrawals, verification, chargeback handling, and dispute resolution.
• Service improvement: troubleshooting, analytics, testing, and development to enhance online performance.
• Security: monitoring for fraud, abuse, and unauthorised access.
• Legal and regulatory compliance: KYC, AML and CFT checks, reporting duties, and record keeping.
• Communications: service notices and policy updates.
• Marketing: only where the user has opted in, with the option to opt out at any time.

Processing is limited to the stated purposes, supported by consent, contract performance, legal obligations, or legitimate interests that do not override user rights.

Users can manage their information by:

• Reviewing and updating profile details in account settings where available.
• Submitting a privacy request through the support channel on the website to access, rectify, or delete personal data.
• Verifying identity and providing relevant details so the team can locate the correct records.

Correction and deletion procedures:

• Requests are assessed under applicable law and retention duties.
• Certain records may be retained for legal, tax, fraud prevention, and AML purposes.
• A response will be provided within a reasonable time, informing the user of outcomes or reasons for any refusal allowed by law.

By using BC Game, the user consents to necessary security checks and to the processing of payment and verification data by authorised payment providers and verification partners.

The services are intended for persons aged 18 or above. The operator cannot confirm age without verification documents and may request proof when necessary. If it is discovered that a minor has provided personal information, access may be disabled and the data deleted, subject to legal retention duties. A parent or legal guardian can contact support to request deletion of a minor’s data and to report unauthorised use.

Personal data may be stored or processed outside Pakistan in locations where partners, processors, or servers are based. Use of the site indicates consent to such international transfers for the purposes described in this policy.

Appropriate safeguards are applied, including contractual obligations, confidentiality commitments, and technical measures designed to protect information. All partners handling user data are required to protect confidentiality and use the information only for agreed services.

This policy operates alongside the Terms and any applicable rules. A legal disclaimer may limit or clarify how certain rules apply in practice and may affect the scope of responsibilities permitted by law. The disclaimer applies when the user accepts the policy, including by signature, click-acceptance, or other forms of accession recorded on the site. Nothing in this document restricts rights that cannot be limited under applicable law, and legal retention or reporting duties may override a deletion request.

Cookies are small text files stored on a device by websites to remember preferences and improve online services. Cookies are used for statistics, behaviour analysis, personalisation, security, and service improvement.

Types used:

• Essential cookies for core functions such as login and safety.
• Analytics cookies to measure usage and performance.
• Preference cookies to remember settings.
• Advertising cookies where permitted by law and user consent.

Retention: up to 1 year, unless a shorter or longer period is required for security or legal reasons. Users can manage cookies through browser controls or device settings. Some features may not function properly if certain cookies are disabled.

Use of the services constitutes full acceptance of this Privacy Policy. The current version published on the website prevails over any earlier version. Updates will be posted on this page, and continued use after an update signifies acceptance of the revised document.

Personal data may be shared in limited cases:

• Service providers that support account verification, payments, security, analytics, messaging, and customer support.
• Parties involved in a transaction, chargeback, or dispute.
• Authorities, regulators, tax bodies, or law enforcement as required by law or to protect legal rights.
• Professional advisers under confidentiality duties.

A list or description of key processors and partners is provided on the website or in the help centre, or details will be given before or at the time of collection when feasible. Providing information for these purposes indicates the user’s consent to the relevant sharing, subject to legal bases and this policy.

The website may contain links to third-party websites or services that have their own privacy policies. The operator is not responsible for how external sites collect, use, or disclose information. Users should review the privacy policies of any linked site before providing personal data and proceed with caution when leaving this website.